XFITNESS - DELIVERY & SHIPPING POLICY

Thank you for shopping with XFitness. We aim to provide fast and reliable delivery across the United Arab Emirates.

Delivery Coverage

We currently deliver fitness equipment to:

All major cities in the UAE

For delivery outside UAE, please contact our support team for export options and shipping charges.

📞 Phone: +971 [Your UAE Number]

Please include:

✔ Order Number

✔ Product Name / Model

✔ Issue details (with photos if possible)

✔ Whether you want a refund or replacement

Delivery time depends on product availability and location:

Product Type Estimated Delivery Time

Small fitness accessories 1–2 business days

Home-use equipment 2–4 business days

Commercial equipment 5–10 business days

Custom orders / large bulk orders Timeline will be shared upon order confirmation

During sales or peak seasons, slight delays may occur.

• The customer or authorized recipient must be present

• Signature or confirmation is required upon delivery

• Ensure your building / villa access is available at delivery time

If delivery fails due to:

• Wrong address

• Receiver unavailable

• Restricted building access

If the package arrives damaged:

❌ Do not accept delivery

Inform the courier and contact us immediately

For hidden damage or missing parts:

📩 Report within 24–48 hours

📧 support@xfitness.ae

📞 +971 [Your UAE Number]

Delivery charges may vary based on product size and location

Free delivery may apply on eligible products (noted on product pages)

Any additional shipping cost will be shown at checkout

Our team is always ready to assist you:

📧 support@xfitness.ae

🌐 www.xfitness.ae